Frequently asked questions

Yes. New accounts include free credits so you can generate artwork before spending anything, and no card is required to sign up.

No. Everything is done through the dashboard. The only slightly technical step is connecting your own domain, which is two DNS records, and support will do it with you if you would rather not.

Most people generate their first artwork within minutes and have a branded storefront with prices set the same afternoon. Connecting a custom domain adds a few hours for DNS to propagate.

Yes. You can upload existing images and sell them alongside anything you generate on the platform.

Midjourney, OpenAI GPT Image, Google Gemini, Black Forest Labs FLUX, Stability AI Stable Diffusion, Ideogram, Replicate, fal.ai and xAI Grok. Which are switched on is set by your platform administrator.

No. artCart.AI holds the connections to every image provider. You pick a model when you generate and pay in credits, with nothing to configure.

It depends on the model. Midjourney always returns four variations. Most other models let you choose between one and four.

Save nothing and try a different prompt or model. You are charged for the images produced, so it pays to explore with a cheaper model first.

Yes. Every prompt is stored with the image it produced under Saved prompts, and the More like this button re-runs a prompt immediately.

Be specific about subject, medium, lighting, composition and mood. The prompt writing guide covers it in detail, and the built-in Get inspired tool will draft one from a few keywords.

Physical prints in the sizes and finishes you enable - matte, lustre, wrapped canvas, acrylic, rolled and matted - plus digital downloads delivered immediately after checkout.

Build a size set once, with a price for each size, and apply it across your catalogue. Changing a price in the set updates every artwork using it. Digital downloads are priced separately per artwork.

No. You set the price and keep it. Payment processing fees are charged by the payment provider, not by artCart.AI.

The Statistics page shows which artworks are being viewed and which are being bought, and every order appears in your dashboard with the detail needed to fulfil it.

Yes. The Coupons section supports discount codes for launches and seasonal promotions.

Yes, on any account and at no extra cost. Add one A record and one CNAME at your registrar. A free subdomain is included if you do not have a domain yet.

You can upload a logo, set your menu and link colours, write your own About, Contact and Home page copy, add social links, and build the navigation from your artwork tags.

Yes. The storefront, the checkout and the whole dashboard are responsive and built mobile first.

Each artwork has its own page URL, title, description and keywords, and an XML sitemap is generated for you.

100 credits for $10, as a one-off purchase. There is no monthly fee and credits do not expire.

Between one and five depending on the model, and the exact cost is shown on the generate screen before you commit. Cheaper models suit exploration; premium models suit final pieces.

No. Credits are only deducted once images have been successfully produced.

Your store keeps running and keeps taking orders. You simply cannot generate new images until you top up.

You control how the work is priced, sold and licensed through your store. Each AI provider also sets its own commercial-use terms for its models, so check those for the specific model you used before building a product line on it.

Yes, subject to the originating model provider terms. You can download your files and use them elsewhere.

Your files remain yours. Contact support and we will help you export your catalogue.